Post by Admin on Nov 15, 2017 6:28:37 GMT -8
You do NOT have to be a Premium Account Holder to submit a support ticket :-
1. Log In to www.secondlife.com
2. Select the 'Help' menu
3. On the right-hand -side , under Related Links, select Contact Support.
4. In the narrative, click the Hyperlink "Submit a Support Case Form"
5. Select "Land & Region" from the drop down list.
6. Select "Report an Offline Region" .
7. Enter the Sim Name, your name, THEN explain that the Sim isnt actually offline, then expain the problem.
8. Submit.
9. You will need to log back in again later to review any reply, but you will also get an E-mail .
Please dont assume that someone else is reporting it, these problems are often left too long.
1. Log In to www.secondlife.com
2. Select the 'Help' menu
3. On the right-hand -side , under Related Links, select Contact Support.
4. In the narrative, click the Hyperlink "Submit a Support Case Form"
5. Select "Land & Region" from the drop down list.
6. Select "Report an Offline Region" .
7. Enter the Sim Name, your name, THEN explain that the Sim isnt actually offline, then expain the problem.
8. Submit.
9. You will need to log back in again later to review any reply, but you will also get an E-mail .
Please dont assume that someone else is reporting it, these problems are often left too long.
